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Foreword by Keith Ferrazzi, author of "Never Eat Alone" and "Who's Got Your Back" The first make-or-break step in persuading anyone to do any thing ...Show synopsisForeword by Keith Ferrazzi, author of "Never Eat Alone" and "Who's Got Your Back" The first make-or-break step in persuading anyone to do any thing is getting them to hear you out. Whether the person is a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades. Drawing on his experience as a psychiatrist, business con sultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but powerful techniques readers can use to really get through to people--whether they're coworkers, friends, strangers, or enemies. "Just Listen" reveals how to: - Make a powerful and positive first impression - Listen effectively - Make even a total stranger--a potential client, perhaps--feel "felt" - Talk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset - Achieve buy-in, the linchpin of all persuasion, negotiation, sales, and more Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.Hide synopsis
Description:New. BRAND NEW ITEM! 100% Satisfaction Guarantee. Tracking...New. BRAND NEW ITEM! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of items sold!
Description:Very Good. Excellent Condition. No wear/tear. Please contact us...Very Good. Excellent Condition. No wear/tear. Please contact us if you have any Questions.
Description:Good. May have minimal notes/highlighting, minimal wear/tear....Good. May have minimal notes/highlighting, minimal wear/tear. Please contact us if you have any Questions.
Description:New. Sewn binding. Cloth over boards. 256 p. Contains:...New. Sewn binding. Cloth over boards. 256 p. Contains: Illustrations. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Description:Fine. Sewn binding. Cloth over boards. 256 p. Contains:...Fine. Sewn binding. Cloth over boards. 256 p. Contains: Illustrations. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
