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I have a credit with Alibris. How do I use it?

Once you place a new order and receive a shipment notification from us, please send us your credit number so we know to apply it. Here's how it works:

1. Find an item you want and place a new order.

2. When you receive the shipment notification e-mail from us, please send your credit number, the order number of the item just shipped to you, and the e-mail address on your account with us to credits@alibris.com .

3. We'll process your credit as soon as we receive your e-mail.

Your credit won't appear to be deducted from your total at the time you place your order, nor will it appear in the e-mail we send to you to acknowledge your order. It will appear as a refund to your credit or debit card after your new order ships.

If you have sent us an e-mail and your credit has not been applied, please contact Customer Service . Please make sure to include your order number when writing to us.