Michael Ellenbogen

Michael Ellenbogen has spent a lifetime perfecting the techniques he presents in this book. He has always been the "go to" person for friends and family to assist in new car purchases or for help in resolving customer service issues. He began putting his experiences to paper as a reference for his daughter. He soon realized that this information is useful for all consumers. Growing up, he worked with his father in the family business. Working in the information technology field, he has held posi