This book shows the fresh-brewed, piping-hot leadership strategies that have made Starbucks a robust company worldwide. 'Practical, proven ideas and strategies that you can apply immediately to build a more successful business' - Brian Tracy, bestselling author of "Million Dollar Habits". Few companies have rallied their employees to participate ...
In this revealing business advice book, the magic of Seattle's Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision.
From the author of the "Wall Street Journal", "USA Today", and "BusinessWeek" bestseller, "The Starbucks Experience": leadership lessons from the company that turned customer service into an art form. The Ritz-Carlton Hotel Company. The name says it all. When it comes to quality, style, and unsurpassed service, this international company has set ...
Parenting does not have to be a stressful experience. In fact, parents who "lighten up" and laugh with their families can be more productive by using humor to ease conflict, deflect hostility, and create a feeling of well-being in the household. Readers will benefit from the author's many everyday examples of how a humorous approach can greatly ...
It may be hard for a parent to see sibling rivalry as a natural part of family life, let alone as an opportunity for learning. But when sibling squabbles are handled effectively, they become opportunities for children to learn about respect and understanding of others and to acquire conflict resolution and negotiation skills.
In this revealing business advice audiobook, the magic of the World Famous Pike Place Fish Market proves a dynamic example of what a group of people can create when they are aligned and living a powerful vision. Abridged. 2 CDs.
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