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Balanced Scorecard Step by Step: Maximizing Performance and Maintaining Results
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by
Paul R Niven
'As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies. The book provides a practical road map, step-by-step, to plan, execute, and sustain a winning scorecard campaign. Easy to read ...tells a powerful story with lessons learned ...
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