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BOOKS by Merlin Stone

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When God was a woman

When God was a woman more books like this

by Merlin Stone

Here, archaeologically documented is the story of the religion of the Goddess. Known by many names, she reigned supreme in the Near and Middle East. How did the change in women's roles come about? By documenting the wholesale rewriting of myth and religious dogmans, Stone details an ancient conspiracy that laid the foundation for one of culture's ...

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new only from £7.06! | first editions

Ancient Mirrors of Womanhood: A Treasury of Goddess and Heroine Lore from Around the World

Ancient Mirrors of Womanhood: A Treasury of Goddess and Heroine Lore from Around the World more books like this

by Merlin Stone

Updated with a new Preface This collection of ancient images of women as goddesses and heroines brings together legends, rituals, and prayers from China, Celtic Europe, South America, Africa, India, North America, Scandinavia, Japan, and elsewhere. "Every feminist should have a copy of Ancient Mirrors. . . . These are stories to grow up with." ...

see all copies from £5.57!

new only from £16.09! | signed copies | first editions

Business Solutions on Demand: Transform the Business to Deliver Real Customer Value

Business Solutions on Demand: Transform the Business to Deliver Real Customer Value more books like this

by Mark Vincent Cerasale, Merlin Stone

Based partly on IBM's own transformation and partly on the transformation that IBM has helped clients to achieve, this book shows how companies can increase sales and improve margins by introducing a range of solutions. It features a range of internatiohnal case studies and examples, and emphasizes that for today's business to compete and survive, ...

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new only from £13.62!

Up Close & Personal?: Customer Relationship Marketing @ Work

Up Close & Personal?: Customer Relationship Marketing @ Work more books like this

by Paul R Gamble, Merlin Stone, Neil Woodcock

Now that e-commerce is making customers more powerful than ever before, how can you be sure that your enterprise will be the supplier of choice? Nobody can predict human behaviour but the ideas behind customer relationship marketing (CRM) are certainly designed to ensure the best chance of success. Although based on apparently simple ideas, ...

see all copies from £1.68!

new only from £5.57! | first editions

Marketing Revolution: The Radical New Approach to Transforming the Business, the Brand & the Bottom Line

Marketing Revolution: The Radical New Approach to Transforming the Business, the Brand & the Bottom Line more books like this

by Paul R Gamble, Alan Tapp, Anthony Marsella

"Marketing Revolution" is based on the experience of IBM and its leading business partners - particularly software suppliers and marketing communications suppliers - in transforming themselves and their clients' marketing. The writers, consultants, academics and practitioners have drawn on recent research by IBM and analysts: how is the marketing ...

see all copies from £3.63!

new only from £6.09!

The Customer Management Scorecard: Managing CRM for Profit

The Customer Management Scorecard: Managing CRM for Profit more books like this

by Neil Woodcock, Bryan Foss, Merlin Stone

This volume documents the results of global research on customer management (CM) funded by QCi, IBM and OgilvyOne. It is based on the diagnostic tool developed by QCi, the Customer Management Assessment Tool (CMAT), which is recognized as the global CRM scorecard and benchmark "best practice" standard for assessing how well organizations manage ...

see all copies from £8.89!

new only from £29.77!

Consumer Insight: How to Use Data and Market Research to Get Closer to Your Customer

Consumer Insight: How to Use Data and Market Research to Get Closer to Your Customer more books like this

by Merlin Stone (Editor), Alison Bond (Editor), Bryan Foss (Editor)

This title is part of the "New Market Research in Practice" series - essential guides for the burgeoning market research society training and qualifications programme. Written by leading experts on database marketing, customer service and customer relationship marketing (crm), "Consumer Insight" provides comprehensive coverage of the classic areas ...

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new only from £16.71!

Ancient mirrors of womanhood : our goddess and heroine heritage more books like this

by Merlin Stone

see all copies from £5.57!

new only from £38.22! | first editions

Direct Hit Marketing

Direct Hit Marketing more books like this

by Merlin Stone, Derek Davies

This guide shows marketing managers how to avoid direct marketing disasters and reap the benefit of properly executed campaigns.

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new only from £6.78! | first editions

Crm in Financial Services: A Practical Guide to Making Customer Relationship Management Work

Crm in Financial Services: A Practical Guide to Making Customer Relationship Management Work more books like this

by Merlin Stone, Bryan Foss

CRM has become one of the strongest areas of management focus in financial services companies throughout the world. While it is forecast that this will continue for the next few years, many companies are struggling with their CRM programmes. They have rushed ahead with the purchase of new CRM systems, but have not done the work to ensure that ...

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new only from £50.40!

Telemanage Your Customers: A System for Telephone Account Management more books like this

by Merlin Stone

In this book, Dr Stone and his colleagues show how the telephone, combined with modern information technology, can become a central component of the modern marketing mix. After explaining the telephone account management (TAM) concept the authors set out its benefits in terms of increased customer satisfaction and selling opportunities. They go on ...

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new only from £54.73! | signed copies

Database Marketing: Strategy and Implementation more books like this

by Robert Shaw, Merlin Stone, Marlin Stone

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first editions

Ancient Mirrors of Womanhood Volume 2

by Merlin Stone

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Product planning, an integrated approach more books like this

by Merlin Stone

see all copies from £9.28!

first editions

Key Account Management in Financial Services: Tools and Techniques for Building Strong Relationships with Major Clients

Key Account Management in Financial Services: Tools and Techniques for Building Strong Relationships with Major Clients more books like this

by Bryan Foss, Tim Hughes, Merlin Stone

Peter Cheverton's Key Account Management (3rd edition 2004) has established itself as the leading book on the subject. The idea for this new book was prompted by the huge up-take for his KAM Masterclass seminars and workshops from sales and marketing people in FS companies all over the world. It follows a similar structure to the original book, ...

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new only from £25.35!

Field Service Management more books like this

by Merlin Stone

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Definitive Guide to Direct & Interactive Marketing: How to Select, Reach & Retain the Right Customers

by Merlin Stone

We've all been on the receiving end of bad direct marketing. It's a waste of time and money and alienates more customers than it wins. Good direct marketing, on the other hand, is a totally different story. Some companies are so good at it that they manage to repeatedly target the right customers. Their direct marketing is so sharp that it closes ...

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new only from £52.29!

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Successful Customer Relation Marketing: New Thinking, New Strategies, New Tools, for Getting Closer to Your Customers more books like this

by Merlin Stone, Bryan Foss

As customers become increasingly sophisticated in their expectations, the diversity and range of products and services on offers gets ever wider. So how can companies ensure that their product or service is their preferred choice and, more importantly, that it continues to be? The key is to develop a close relationship with those customers through ...

see all copies from £12.00!

new only from £12.00!

Quand Dieu Etait Femme

by Merlin Stone

see all copies from £15.48!

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Business Solutions on Demand: How to Transform from a Product-led to a Service-led Company

by Mark Cerasale, Merlin Stone

'It argues convincingly that companies should look at what solutions they can provide consumers with, rather than looking at what products they can foist upon them ...this is an effective guide to delivering real value to the customer through genuine innovative thinking' - "The Marketer". 'One of the most successful business solutions tomes ever ...

see all copies from £16.50!

new only from £16.50!

The Paradise Papers: The Suppression of Women's Rites more books like this

by Merlin Stone

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Leisure services marketing more books like this

by Merlin Stone

This study on leisure marketing services shows how to analyze customers and how to manage market analysis and targeting. It shows the key trends in leisure service markets and the marketing objectives and strategy. The book includes case studies.

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first editions

Database marketing more books like this

by Robert Shaw, Merlin Stone

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new only from £36.41!

Marketing and Economics more books like this

by Merlin Stone

see all copies from £11.64!

new only from £106.82!

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Successful Customer Relationship Marketing

by Merlin; Foss Stone, Bryan

As customers become increasingly sophisticated in their expectations, the diversity and range of products and services on offers gets ever wider. So how can companies ensure that their product or service is their preferred choice and, more importantly, that it continues to be? The key is to develop a close relationship with those customers through ...

see all copies from £12.73!

first editions


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