About this title: Today's savvy consumers know that if an organization fails to provide the quality of goods and services they expect, there's always another company that will welcome their business. The "Dazzle Me!" formula for frontline customer service success will help customer service reps develop the skills they need to serve today's customer. Customer ...
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Note: This is a general synopsis. Each listing is described below.
Description: Good. Former Library book. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Description: Good. Light shelving wear with minimal damage to cover and bindings. Pages show minor use. Help save a tree. Buy all your used books from Green Earth Books. Read. Recycle and Reuse! read more
Binding: Trade Paperback
Publisher: The Dartnell Corp., Chicago, Ill.
Date Published: 1997
ISBN-13:9780850132748ISBN:0850132746
Description: Very Good+ No Jacket. "Includes the Dazzle Me! 7-Step Formula for Frontline Success". This looks like quite the instructional manual on customer service. This is a soft cover large Trade Paperback book. The condition of this book is Very Good+, no jacket issued. This cover is very very clean and bright. The binding is tight, and the spine is straight. This spine is nice and smooth, no reading lines. There is a bump at the bottom of the spine but not that bad. The pages are clean and white, no ... read more
Binding: Trade paperback
Publisher: Dartnell Corp.
Date Published: 1997
ISBN-13:9780850132748ISBN:0850132746
Description: Very good. No dust jacket as issued. no marks on text, no spine crease, slightly bumped cover corners. Trade paperback (US). Glued binding. 250 p. Audience: General/trade. read more
Binding: Paperback
Publisher: Dartnell Corp
Date Published: 1997-05
ISBN-13:9780850132748ISBN:0850132746
Description: New. New Book. Excellent customer service. May ship from alternate location depending on your zip code and availability. Satisfaction guaranteed! ! read more
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