About this title: The bestselling guide to workplace success - now revised with more than 50 percent new material Asking your boss to stop micromanaging ...terminating a subordinate ...confronting a backstabbing peer ...cold-calling a potential client ...when confronted with situations like these, many people are at a loss for words - which is why New York Times ...
Note: This is a general synopsis. Each listing is described below.
Binding: Softcover
Publisher: John Wiley & Sons
Date Published: 2002
ISBN-13:9780764567346ISBN:0764567349
Description: A wonderful copy with some minor edgewear to the cover. Previous owners name inscribed inside front. -, Trade PaperBack, Very Good / read more
Description: Good. Light shelf wear and minimal interior marks. Millions of satisfied customers and climbing. Thriftbooks is the name you can trust, guaranteed. Spend Less. Read More. read more
Description: Good. Sorry, CD missing. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Description: Very Good. With CD! Great condition for a used book! Minimal wear. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
Description: Good. 0471631019 Former library item may have library binding and show stamps, stickers or other marks. Items not meeting quality expectations may be returned. Due to the large scale of our operation, we do not have access to the specific contents/condition of our items. read more
Description: Good. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. read more
Description: Good. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. read more
Description: Good. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. read more
Description: Good. Book shows minor use. Cover and Binding have minimal wear and the pages have only minimal creases. A tradition of southern quality and service. All books guaranteed at the Atlanta Book Company. read more
Description: Satisfaction Guaranteed. Shipped quickly. Paperback. Used, very good. Very good overall with light to moderate wear. No dust jacket. read more
Description: Good. 2004-Paperback----Used-Good-Hall Street Books proudly ships from Brooklyn, NY. All orders are processed and shipped within 24 hours, M-F. 100% money back No-Worry guarantee with expedited delivery and delivery confirmation available. read more
Description: Good. Former Library book. Shows some signs of wear, and may have some markings on the inside. Shipped to over one million happy customers. Your purchase benefits world literacy! read more
"Great reference book! I use it when I need to figure out what to say in a difficult work situations for myself or giving advice to others, such as, how to respond to a salary offer that is too low, how to ask your boss for a raise, or how to tell a client your fees are increasing. It comes with handy little flowcharts to show the different conversation possibilities as well. The dialogue is lame but you get the general idea."
"Very helpful, when you just don't know how to say what needs to be said. It portrays many different life situations and what could be said in a positive yet authoritative way."
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