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The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
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Robert I Sutton
Sutton uses in-depth research and analysis to show how managers can eliminate mean-spirited and unproductive behavior (while positively channeling some of the virtues of problem employees) to generate a newly productive workplace.
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Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than 60 Countries
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Terri Morrison, Wayne A Conway
More than a decade after establishing itself as the number-one book on international business etiquette, "Kiss, Bow, or Shake Hands" has been fully revised to reflect the profound global transformation that has occurred since its debut. In this new edition, author Terri Morrison - the leading expert in this field - has included: comprehensive ...
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Do's and Taboos Around the World
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Roger E Axtell (Editor)
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Letitia Balderige's New Complete Guide to Executive Manners
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Letitia Baldrige
America's #1 bible of business manners is rewritten for the '90s and includes such issues as sexual harrassment, non-discriminatory managing, substance abuse, disabled workers, and other timely topics. Every business person, from entry-level to CEO, needs this guide to the behavior that spells success.
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Why Business People Speak Like Idiots: A Bullfighter's Guide
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Brian Fugere, Chelsea Hardaway, Jon Warshawsky
There is a fundamental disconnection between the way business people speak and real people communicate. From advertisers, big business and CEOs - the blather is coming at us in waves. The international language of business is no longer English - it's gobbledygook. The authors blindly discovered the enormity of the problem in June 2003 with the ...
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Intercultural Business Communication
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Lillian H Chaney, Jeanette S Martin
This book prepares today's business people to compete and manage domestic and international diversity in an increasingly multinational business arena. Unique in the market, it uses research involving three Delphi panels of experts' perceptions of the importance of the topics covered as the basis for its contents. The authors have traveled or ...
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Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy
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Ann Marie Sabath
Protocol aficionado Ann Marie Sabath offers concise, engaging solutions to the most common business etiquette dilemmas and give successful tips on how to acquire the most appropriate business manners. Using a checklist-oriented approach, Sabath strives to make business etiquette accessible and fun.
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When the Little Things Count and They Always Count: 601 Essential Things That Everyone in Business Needs to Know
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Barbara Pachter, Susan Magee
From the Internet and e-commerce to contract work and globalization, the way we work and communicate is changing constantly. Still, one essential fact remains: We must pay attention to the little things the details that demonstrate that we know how to communicate and interact with others on a professional level, regardless of our position or ...
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Emily Post's the Etiquette Advantage in Business: Personal Skills for Professional Success
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Peggy Post, Peter Post
Peggy Post and Peter Post show you how to use personal skills to manage workers more effectively, make longer lasting contacts, win clients and close deal-everything you need to know to get ahead in your career. Scores of new topics are addressed for the first time in this completely revised and updated edition, including: The new definition of ...
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Letitia Baldrige's Complete Guide to Executive Manners
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Letitia Baldrige, Sandi Gelles-Cole (Editor)
Here is the ultimate guide on "everything people and their companies need to know to do the right thing at the right time in every business situation".
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Kiss, Bow, or Shake Hands: How to Do Business in Sixty Countries
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Terri Morrison, Wayne A. Conaway, Hans Koehler (Preface by)
Kiss, Bow or Shake Hands explores how people from various cultures perceive information and negotiate business deals. The sections relating to Cognitive Styles, Negotiation Techniques and Value Systems are truly unique.
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Tea & etiquette : taking tea for business and pleasure
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Dorothea Johnson
Sensible, sophisticated advice on the etiquette woven into the rituals of tea time from Washington's Doyenne of Dos and Don'ts, Dorothea Johnson.
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The Etiquette Edge: The Unspoken Rules for Business Success
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Beverly Y Langford
The Etiquette Edge offers a clear, commonsense approach to making courtesy, etiquette, and respect for others a competitive advantage in the workplace. Rather than dwelling on dry, nitpicky "rules," the book emphasizes appropriate, effective communication and behavior as a means to get ahead. Simply written and containing quizzes, checklists, and ...
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100+ Tactics for Office Politics
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Casey Hawley
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Chinese Business Etiquette: A Guide to Protocol, Manners, and Culture in Thepeople's Republic of China
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Scott D Seligman
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Guide to Business Etiquette (Guide to Business Communication Series)
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Roy A Cook, Gwen O Cook, Laura J Yale
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Don't Take the Last Donut: New Rules of Business Etiquette
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Judith Bowman
Dont Take the Last Donut gives you the tools you need to be confident and letter-perfect in any business settingfrom pitch to presentation, from networking to contract negotiations, and everything in between. With this book, you will easily master the art of small talk, the protocol of the perfect business introduction, and the many nuances of the ...
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Power Etiquette: What You Don't Know Can Kill Your Career
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Dana May Casperson
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Great Connections: Small Talk and Networking for Businesspeople
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Anne Baber, Lynne Waymon
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Prentice Hall Complete Business Etiquette Handbook
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Barbara Pachter, Marjorie Brody
In today's multicultural and global business environment, knowing a lot about your area of expertise isn't enough. The ability to get along with others, demonstrate good manners, and make others feel comfortable is becoming increasingly important to career success. Without these skills, you not only risk losing customers but the support of ...
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Work It!: How to Get Ahead, Save Your Ass, and Land a Job in Any Economy
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Allison Hemming
For scores of Internet orphans, the prospect of finding a job is daunting. Hemming offers a return to the basics, with an updated feel, for those unemployed 20- and 30-somethings who find themselves offline. WORK IT! reminds us of the value in researching potential employers, drafting creative resumes, and other old school bits of wisdom for going ...
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Business Etiquette for Dummies
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Perrin Cunningham, Sue Fox, Holly McGuire (Editor)
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Japanese Etiquette and Ethics in Business
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Boye Lafayette De Mente
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The Do's and Taboos of Hosting International Visitors
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Roger E Axtell
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Kiss, Bow, or Shake Hands: Asia: How to Do Business in 12 Asian Countries
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Terri Morrison, Wayne A Conaway
Economies are continuously shifting all over Asia, as trade barriers are constantly being lifted and put in place. To keep up with the pace of change, understanding the culture and customs that are driving this expansion across the continent is essential. The countries explored in "Kiss, Bow or Shake Hands: Asia" are China (Hong Kong), India, ...
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