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At Your Service: A Hands-On Guide to the Professional Dining Room

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At Your Service: A Hands-On Guide to the Professional Dining Room - Fischer, John W
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The book can be used as a reference guide for a variety of foodservice personnel as well as a text for students. As competition for the customer's spending dollar has increased, contemporary restaurants must distinguish themselves by training staff to manage the needs of the customer and to offer consistent service. Service and hospitality mean different things to different foodservice operations, and this book addresses a wide range of mid- and up-scale dining establishments. Chapters cover everything from preparation for ...

At Your Service: A Hands-On Guide to the Professional Dining Room 2005, Wiley

ISBN-13: 9780471769187

2nd edition

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