Getting Past No: Negotiating with Difficult People

by ,

Write The First Customer Review
Getting Past No: Negotiating With Difficult People - Fisher, Roger, and Ury, William
Filter Results
Item Condition
Seller Rating
Other Options
Change Currency

We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School's Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You'll learn how to: - STAY IN CONTROL UNDER PRESSURE - DEFUSE ANGER AND HOSTILITY - FIND OUT WHAT THE OTHER SIDE REALLY WANTS - COUNTER DIRTY TRICKS - USE POWER TO BRING THE ...

Getting Past No: Negotiating With Difficult People 1992, Random House Business Books, London

ISBN-13: 9780712655231