Optimization of the Customer Satisfaction by Use of the Six-SIGMA-Concepts from the View of an Automotive Subcontractor

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Seminar paper from the year 2008 in the subject Business economics - Marketing, Corporate Communication, CRM, Market Research, Social Media, grade: 2,0, University of applied sciences, Neuss, course: Marketing, 22 entries in the bibliography, language: English, abstract: Six sigma is a project-driven technique developed for sustainable business-routine enhancement. It concentrates on improving the customer's varying needs, upgrading procedures in the total company and improving the company economic situation. It can advance ...

Optimization of the Customer Satisfaction by Use of the Six-SIGMA-Concepts from the View of an Automotive Subcontractor 2008, Grin Publishing, Norderstedt

ISBN-13: 9783638942614

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