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What is the difference between Alibris items and Seller items?
What are the benefits of ordering items that ship from Alibris?
What are the benefits of ordering items that ship from sellers in the U.K. and Europe?
Which countries in Europe are eligible for direct shipping?
How do I order multiple copies of an item?
Are all of your prices in British pounds?
What are the currencies your Web site supports?
Why are there different prices for different copies of the same item?
Do you negotiate prices?
Do you offer bulk discounts?
Do you charge sales tax or VAT?

What is the difference between Alibris items and Seller items?

Items that ship directly from Alibris are stocked in our warehouses located in the United States. Items listed on Alibris through our network of independent sellers are stocked by the sellers in their individual locations around the world. Each item's listing indicates who the seller is and, if they are an independent seller, where they are located.

Review our shipping information to determine when to anticipate delivery of an Alibris or a seller item.

What are the benefits of ordering items that ship directly from Alibris?

Items that ship directly from Alibris will usually ship one business day after you place your order. Items shipping from independent sellers usually ship in two to five business days. Review our shipping information to determine when to anticipate delivery of an Alibris or a seller item.

What are the benefits of ordering items that ship from sellers in the U.K. and Europe?

When you order items from sellers located in the United Kingdom or Europe and ship those items to addresses within the United Kingdom or Europe, your expected delivery time is reduced when compared to the delivery time for items being sent from other parts of the world.

Review our shipping information to determine when to anticipate delivery of an Alibris or a seller item.

Which countries in Europe are eligible for direct shipping?

You may ship your orders to the United Kingdom, Ireland, Germany, The Netherlands, Belgium, Denmark, Sweden, France, Italy, Spain, Switzerland, Luxembourg, Austria, Norway, Finland, Greece, and Portugal.

How do I order multiple copies of an item?

Each used item you find on our Web site is a single, unique copy. If you want more than one copy of a particular item, scroll through the search results for additional copies. To get the specific copies you want, add each item to your Shopping Basket, and then place your order when you have finished making your selections. If a seller has multiple copies, you can increase the quantity by changing the number in the quantity box in your basket (up to the total quantity the seller has in stock) and then clicking the Update button under your selections.

Are all of your prices in British pounds?

You may select to change the currency you use to shop with us on Search Results pages or in your Shopping Basket. Simply click the Change Currency link to select the currency you'd like to use. When you check out, your transaction will be processed in the currency you choose.

What are the currencies your Web site supports?

We currently support 13 currencies. You may select any of the following currencies for your transactions with us: Australian dollars, European euros, British pounds, Norwegian kroner, Japanese yen, South African rand, Canadian dollars, Hong Kong dollars, New Zealand dollars, Swedish kronor, Swiss francs, Danish kroner, U.S. dollars.

Why are there different prices for different copies of the same item?

Different copies of the same item are priced differently because each item on our Web site is a single, unique copy with varying condition, features, rarity, and other factors.

Do you negotiate prices?

No. We list one no-hassle, no-haggle price for each item. We can't accept offers below the quoted price on an item. If you have a question about an item, please contact Customer Service. Be sure to include the item's Alibris ID, so we can find the specific item you want. You'll find the Alibris ID on the Product Details page, which can be found by clicking on the highlighted item title from the Search Results page.

Do you offer bulk discounts?

We don't give bulk discounts because each item you find on our Web site is a single, unique copy, and when you order it, we retrieve it—whether it's from a tiny Alaskan bookshop, or plucked from our own shelves. So what seems like a bulk order may actually be many items from many different sellers all over the world.

Do you charge sales tax or VAT?

Alibris, while offering services for buyers and sellers throughout the world, is a US-based company with operational sales tax charged in California, Colorado, and Nevada. When goods are imported into another country from the United States, if applicable, VAT is generally charged at the border at the same time as customs duty. Customers are ultimately responsible for these and other charges.

More questions? Go back to the main Help & Customer Service page or send e-mail to customer service.

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