For courses in hotel administration that focus on front desk operations or hotel management, and as an adjunct to other hotel courses such as housekeeping, hotel accounting, hotel marketing or hotel personnel/human resources The leading guide to managing profitable hotel operations. Extensively revised to reflect the industry's rapid changes, this widely popular guide presents rich detail about best practices and future directions in the hotel industry, while offering the widest coverage of any book in the field. ...
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For courses in hotel administration that focus on front desk operations or hotel management, and as an adjunct to other hotel courses such as housekeeping, hotel accounting, hotel marketing or hotel personnel/human resources The leading guide to managing profitable hotel operations. Extensively revised to reflect the industry's rapid changes, this widely popular guide presents rich detail about best practices and future directions in the hotel industry, while offering the widest coverage of any book in the field. Readers gain an intuitive understanding based on the flow of the guest's experience, from reservation, arrival, and registration, to service purchasing, departure, billing, and recordkeeping. The entire rooms division is covered thoroughly, and linked to other hospitality functions, related industries, and the broader economy. Coverage includes internationalization; green operations; financing sources; boutique and urban collections; and reservations strategies. Check-in Check-Out: Managing Hotel Operations, 10/e has been updated throughout to cover such current topics such as detail cancellation policies for major OTA channels, leading-edge technology and reservations, mobile apps and devices, global distribution, third-party housing poachers or pirates, conflicts over master billing, EMV technology and the rising popularity of smart cards, night audit reports, cyber security in the hospitality industry, and much more. Included are over 150 exhibits to promote visual learning.
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Add this copy of Check in; Check Out: Managing Hotel Operations to cart. $13.99, fair condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2004 by Prentice Hall.
Add this copy of Check-in Check-Out: Managing Hotel Operations (9th to cart. $14.09, like new condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2012 by Pearson.
Add this copy of Check-in Check-Out: Managing Hotel Operations (9th to cart. $14.09, good condition, Sold by ThriftBooks-Dallas rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2012 by Pearson.
Add this copy of Check-in Check-Out: Managing Hotel Operations (9th to cart. $14.09, fair condition, Sold by ThriftBooks-Dallas rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2012 by Pearson.
Add this copy of Check-in Check-Out: Managing Hotel Operations (9th to cart. $14.48, good condition, Sold by Indiana Book Company rated 5.0 out of 5 stars, ships from Marion, IN, UNITED STATES, published 2012 by Pearson.
Add this copy of Check-in Check-Out: Managing Hotel Operations (9th to cart. $14.73, good condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2012 by Pearson.
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Add this copy of Check-in Check-Out: Managing Hotel Operations (9th to cart. $14.88, good condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2012 by Pearson.
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Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Add this copy of Check in; Check Out: Managing Hotel Operations to cart. $15.38, good condition, Sold by Used Book Company rated 3.0 out of 5 stars, ships from Egg Harbor Township, NJ, UNITED STATES, published 2004 by Pearson College Div.
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Good. Shows moderate signs of wear and previous use. Can include notes highlighting. A portion of your purchase benefits nonprofits! -Note: Edition & format may differ from what is shown in stock photo & item details. May not include supplementary material such as toys access code dvds etc.
Add this copy of Check-in, Check-Out: Managing Hotel Operations to cart. $15.99, fair condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 2008 by Pearson Prentice Hall.
Add this copy of Check-in, Check-Out: Managing Hotel Operations to cart. $16.58, fair condition, Sold by BooksRun rated 4.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2008 by Prentice Hall.
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Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.