All aspects of computer mediated communications, from e-mail to videoconferencing and groupware, are linked in this work. It emphasizes practical applications and benefits such as office communications, multimedia telecommuting, distributed multimedia call centres, shopping and transport, and gives a complete overview of CMC solutions: how to implement them, global standards, and the available tools.
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All aspects of computer mediated communications, from e-mail to videoconferencing and groupware, are linked in this work. It emphasizes practical applications and benefits such as office communications, multimedia telecommuting, distributed multimedia call centres, shopping and transport, and gives a complete overview of CMC solutions: how to implement them, global standards, and the available tools.
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