The authors, experts in IT management who also write for "Internet Week" magazine, offer detailed recommendations for creating a service level management strategy and establishing service level agreements. The book shows IT managers and executives at third-party SLM companies how to deploy services more quickly, become more service-oriented, and reduce costs through automation.
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The authors, experts in IT management who also write for "Internet Week" magazine, offer detailed recommendations for creating a service level management strategy and establishing service level agreements. The book shows IT managers and executives at third-party SLM companies how to deploy services more quickly, become more service-oriented, and reduce costs through automation.
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Add this copy of Foundations of Service Level Management to cart. $9.90, good condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2000 by Sams Publishing.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 600grams, ISBN: 9780672317439.
Add this copy of Foundations of Service Level Management to cart. $9.92, good condition, Sold by More Than Words rated 5.0 out of 5 stars, ships from Waltham, MA, UNITED STATES, published 2000 by Sams Publishing.
Add this copy of Foundations of Service Level Management to cart. $105.50, new condition, Sold by GridFreed rated 5.0 out of 5 stars, ships from San Diego, CA, UNITED STATES, published 2000 by Sams Publishing.
Add this copy of Foundations of Service Level Management (Sams to cart. $9.90, good condition, Sold by ThriftBooks-Reno rated 4.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2000 by Sams Publishing.
Add this copy of Foundations of Service Level Management to cart. $14.99, good condition, Sold by Friends of the Phoenix Library rated 4.0 out of 5 stars, ships from Phoenix, AZ, UNITED STATES, published 2000 by Sams Publishing.
Add this copy of Foundations of Service Level Management to cart. $39.27, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2000 by Sams Publishing.
