This is the definitive guide to systems management for every IT professional with responsibility for maintaining the stability and responsiveness of IT production environments. Rich Schiesser, one of the world's most experienced IT infrastructure managers, covers every systems management discipline, every type of IT environment, and all three elements of success: technology, processes, and people. Schiesser begins by explaining how each key discipline of systems management has evolved, and how they can be integrated to ...
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This is the definitive guide to systems management for every IT professional with responsibility for maintaining the stability and responsiveness of IT production environments. Rich Schiesser, one of the world's most experienced IT infrastructure managers, covers every systems management discipline, every type of IT environment, and all three elements of success: technology, processes, and people. Schiesser begins by explaining how each key discipline of systems management has evolved, and how they can be integrated to maximize business value in mainframe, client/server, desktop, and Web-enabled IT environments. He then focuses on the key "people-related" aspects of systems management, showing how to gain executive support, organize and staff for systems management, and deliver world-class customer service. Next, he moves on to the 12 key processes involved in systems management, including production acceptance, change management, problem management, storage and network management, capacity planning, security, disaster recovery, and many others. Finally, Schiesser shows how to leverage technology to develop, automate, evaluate, and integrate processes, and offers effective new techniques for Web and client/server environments.
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Add this copy of It Systems Management to cart. $18.32, fair condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2002 by Prentice Hall.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 1050grams, ISBN: 9780130876782.
Add this copy of It Systems Management to cart. $18.32, poor condition, Sold by Anybook rated 5.0 out of 5 stars, ships from Lincoln, UNITED KINGDOM, published 2002 by Prentice Hall.
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Seller's Description:
This is an ex-library book and may have the usual library/used-book markings inside. This book has hardback covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item, 1050grams, ISBN: 9780130876782.
Add this copy of IT Systems Management: Designing, Implementing, and to cart. $67.00, like new condition, Sold by Peak Books rated 5.0 out of 5 stars, ships from Holly Springs, NC, UNITED STATES, published 2001 by Prentice Hall.
Add this copy of It Systems Management: Designing, Implementing, and to cart. $118.44, new condition, Sold by GridFreed rated 5.0 out of 5 stars, ships from San Diego, CA, UNITED STATES, published 2001 by Prentice Hall Ptr.
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Add this copy of It Systems Management: Designing, Implementing, and to cart. $82.83, new condition, Sold by Just one more Chapter rated 4.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 2001 by Prentice Hall.