Managing High-Tech Services Using a CRM Strategy provides insight and workable solutions for service business management, derived from a logical and operational framework based upon the service market, not the traditional product-based business model. It covers the entire concept of service business management, focusing on CRM technology applied to marketing issues and new strategic directions. Through a combination of theory, structural dynamics, case studies, examples, state-of-the-art assessments, and market research ...
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Managing High-Tech Services Using a CRM Strategy provides insight and workable solutions for service business management, derived from a logical and operational framework based upon the service market, not the traditional product-based business model. It covers the entire concept of service business management, focusing on CRM technology applied to marketing issues and new strategic directions. Through a combination of theory, structural dynamics, case studies, examples, state-of-the-art assessments, and market research results, this book provides a clear presentation and workable strategies for managing, marketing, and selling service in a variety of different business markets and situations.
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Add this copy of Managing High-Tech Services Using a Crm Strategy to cart. $180.87, like new condition, Sold by GreatBookPricesUK5 rated 5.0 out of 5 stars, ships from Castle Donington, DERBYSHIRE, UNITED KINGDOM, published 2002 by CRC Press.
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Fine. Sewn binding. Cloth over boards. 376 p. Contains: Illustrations, black & white, Halftones, black & white, Tables, black & white. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Managing High-Tech Services Using a Crm Strategy to cart. $184.41, new condition, Sold by GreatBookPricesUK5 rated 5.0 out of 5 stars, ships from Castle Donington, DERBYSHIRE, UNITED KINGDOM, published 2002 by CRC Press.
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Seller's Description:
New. Sewn binding. Cloth over boards. 376 p. Contains: Illustrations, black & white, Halftones, black & white, Tables, black & white. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Managing High-Tech Services Using a Crm Strategy to cart. $184.74, new condition, Sold by Books2anywhere rated 5.0 out of 5 stars, ships from Fairford, GLOUCESTERSHIRE, UNITED KINGDOM, published 2002 by Taylor & Francis.
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PLEASE NOTE, WE DO NOT SHIP TO DENMARK. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Please note we cannot offer an expedited shipping service from the UK.
Add this copy of Managing High-Tech Services Using a Crm Strategy to cart. $211.67, new condition, Sold by Booksplease rated 4.0 out of 5 stars, ships from Southport, MERSEYSIDE, UNITED KINGDOM, published 2002 by CRC Press.
Add this copy of Managing High-Tech Services Using a Crm Strategy to cart. $207.34, new condition, Sold by Paperbackshop rated 5.0 out of 5 stars, ships from Bensenville, IL, UNITED STATES, published 2002 by Taylor & Francis.
