"Presents a set of well-tested, practical output measures that all kinds and sizes of academic libraries can use to evaluate their services to users". -- Preview Covers basic measurement principles and methods as well as the administration and analysis of user surveys. Includes sample survey reports and blank measurement forms. Read More
"Presents a set of well-tested, practical output measures that all kinds and sizes of academic libraries can use to evaluate their services to users". -- Preview Covers basic measurement principles and methods as well as the administration and analysis of user surveys. Includes sample survey reports and blank measurement forms. Read Less
Add this copy of Measuring Academic Library Performance: a Practical to cart. $123.20, new condition, Sold by Just one more Chapter rated 4.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 1990 by Amer Library Assn.