This text provides a short introduction to operations, and covers; definitions; product design; service design; classical processes such as Taylorism, batch and flow; emerging strategies, such as JIT, BPR; and inputs including materials, human resource management and customer service.
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This text provides a short introduction to operations, and covers; definitions; product design; service design; classical processes such as Taylorism, batch and flow; emerging strategies, such as JIT, BPR; and inputs including materials, human resource management and customer service.
Read Less
