A comprehensive, practical look at how to become an effective quality manager and decision maker with a focus on improving the quality of people, processes, products, and the work environment on a continual basis. KEY TOPICS: The Total Quality Approach to Quality Management: Achieving Organizational Excellence; Quality and Global Competitiveness; Strategic Management: Planning and Execution for Competitive Advantage; Quality Management, Ethics, and Corporate Social Responsibility; Partnering and Strategic Alliances; ...
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A comprehensive, practical look at how to become an effective quality manager and decision maker with a focus on improving the quality of people, processes, products, and the work environment on a continual basis. KEY TOPICS: The Total Quality Approach to Quality Management: Achieving Organizational Excellence; Quality and Global Competitiveness; Strategic Management: Planning and Execution for Competitive Advantage; Quality Management, Ethics, and Corporate Social Responsibility; Partnering and Strategic Alliances; Quality Culture: Changing Hearts, Minds, and Attitudes; Customer Satisfaction, Retention, and Loyalty; Employee Empowerment; Leadership and Change; Team Building and Teamwork; Effective Communication; Education and Training; Overcoming Politics, Negativity, and Conflict in the Workplace; ISO 9000 and Total Quality: The Relationship; Overview of Total Quality Tools; Problem Solving and Decision Making; Quality Function Deployment; Optimizing and Controlling Processes through Statistical Process Control; Continual Improvement Methods with Six Sigma, Lean, Lean Six Sigma, and More; Benchmarking; Just-in-Time/Lean Manufacturing (JIT/Lean); Implementing Total Quality Management MARKET Quality Management for Organizational Excellence is ideal for current and future quality managers and decision makers.
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Add this copy of Quality Management for Organizational Excellence: to cart. $10.53, fair condition, Sold by ClickGoodwill rated 5.0 out of 5 stars, ships from Indianapolis, IN, UNITED STATES, published 2015 by Pearson.
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Fair. Used-Acceptable: All pages and the cover are intact but shrink wrap dust covers or boxed set case may be missing. Pages may include limited notes highlighting or minor water damage but the text is readable. Item may be missing bundled media.
Add this copy of Quality Management for Organizational Excellence: to cart. $10.53, fair condition, Sold by Goodwill Central & Coastal VA rated 4.0 out of 5 stars, ships from Richmond, VA, UNITED STATES, published 2015 by Pearson.
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