The globalization of information?satellite TV, internet, phone and fax?serve to enhance citizens? awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly reduced if citizens are unable to measure their government?s performance in a meaningful way, which is precisely the topic of this timely book. The abstract concept of ?government performance? can only be an effective tool in public ...
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The globalization of information?satellite TV, internet, phone and fax?serve to enhance citizens? awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly reduced if citizens are unable to measure their government?s performance in a meaningful way, which is precisely the topic of this timely book. The abstract concept of ?government performance? can only be an effective tool in public debate when there are concrete statistics measuring performance and benchmarks against which current indicators can be compared. Public Services Delivery offers a comprehensive view of government performance measurement. The first part examines systems or frameworks for measuring the performance of government at the national level and at local levels of government. The second part of the book focuses on particular sectors that form the core of essential government services: health, education, welfare, waste disposal, and infrastructure.This book provides powerful tools to: a) development practitioners to evaluate projects, b) to policymakers to reform their government? s policies, and c) to public interest groups that wish to pressure their government for improvements in government services.
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Add this copy of Public Services Delivery to cart. $47.96, like new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2005 by World Bank Publications.
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Fine. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Public Services Delivery to cart. $48.21, new condition, Sold by GreatBookPrices rated 4.0 out of 5 stars, ships from Columbia, MD, UNITED STATES, published 2005 by World Bank Publications.
Choose your shipping method in Checkout. Costs may vary based on destination.
Seller's Description:
New. In Stock. 100% Money Back Guarantee. Brand New, Perfect Condition, allow 4-14 business days for standard shipping. To Alaska, Hawaii, U.S. protectorate, P.O. box, and APO/FPO addresses allow 4-28 business days for Standard shipping. No expedited shipping. All orders placed with expedited shipping will be cancelled. Over 3, 000, 000 happy customers.
Add this copy of Public Services Delivery to cart. $48.93, new condition, Sold by Ingram Customer Returns Center rated 5.0 out of 5 stars, ships from NV, USA, published 2005 by World Bank Publications.
