The definitive reference for the Certified Process Design Engineer (CPDE) qualification, this resource provides detailed guidance on assessing, designing, and integrating ITSM processes. The advice and techniques in this book apply to every IT service provider and ITSM framework, standard, and maturity model.
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The definitive reference for the Certified Process Design Engineer (CPDE) qualification, this resource provides detailed guidance on assessing, designing, and integrating ITSM processes. The advice and techniques in this book apply to every IT service provider and ITSM framework, standard, and maturity model.
Read Less
Add this copy of The Itsm Process Design Guide: Developing, to cart. $40.20, very good condition, Sold by Greenworld Books rated 4.0 out of 5 stars, ships from Arlington, TX, UNITED STATES, published 2010 by J. Ross Publishing.
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Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid nice copy to enjoy.
Add this copy of The Itsm Process Design Guide: Developing, to cart. $40.24, good condition, Sold by 3brothers Bookstore rated 5.0 out of 5 stars, ships from Absecon, NJ, UNITED STATES, published 2010 by J. Ross Publishing.
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Cover may have light wear pages in very good condition and binding is sturdy; may have other light shelf wear or creases. May have notes or highlighting.
Add this copy of The Itsm Process Design Guide: Developing, to cart. $43.39, very good condition, Sold by BayStateBooks rated 5.0 out of 5 stars, ships from North Smithfield, RI, UNITED STATES, published 2010 by J. Ross Publishing.
Add this copy of The Itsm Process Design Guide: Developing, to cart. $45.00, fair condition, Sold by Readventuremedia rated 5.0 out of 5 stars, ships from Winter Garden, FL, UNITED STATES, published 2010 by J. Ross Publishing.
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Fair. Size: 6x0x9; Used textbook in acceptable condition. Contains writing, highlighting, and notes throughout, but all pages are intact and fully readable. Cover and edges show normal wear from use. Supplemental materials such as access codes, CDs, and other extras are not included. Book only.
Add this copy of The Itsm Process Design Guide: Developing, to cart. $70.51, new condition, Sold by Orange World rated 4.0 out of 5 stars, ships from mundelein, IL, UNITED STATES, published 2010 by J. Ross Publishing.
Add this copy of The Itsm Process Design Guide: Developing, to cart. $79.39, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2010 by J. Ross Publishing.
