As the dust settles from the most recent round of CRM projects, companies are increasingly finding that their efforts have not delivered anticipated benefits. In this guide influential thought leaders from Accenture discuss why CRM has failed to live up to expectations and what companies can do to improve the bottom-line return on investments.
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As the dust settles from the most recent round of CRM projects, companies are increasingly finding that their efforts have not delivered anticipated benefits. In this guide influential thought leaders from Accenture discuss why CRM has failed to live up to expectations and what companies can do to improve the bottom-line return on investments.
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Add this copy of The Ultimate Crm Handbook: Strategies and Concepts for to cart. $10.75, good condition, Sold by Off The Shelf rated 5.0 out of 5 stars, ships from Imperial, MO, UNITED STATES, published 2002 by McGraw-Hill.
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The item shows wear from consistent use but it remains in good condition and works perfectly. All pages and cover are intact including the dust cover if applicable. Spine may show signs of wear. Pages may include limited notes and highlighting. May NOT include discs access code or other supplemental materials.
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