This book demonstrates pioneering work on user-based service innovation using an analytical framework. This approach involves understanding the needs of users, the service firms collaborating with them, and recognizing the fact that users are innovators and, as such, services develop while in use. As well as presenting case studies, the book discusses theoretically what user-based innovation means in the context of services. Three main fields are analyzed: user-based innovation in knowledge-intensive business service, user ...
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This book demonstrates pioneering work on user-based service innovation using an analytical framework. This approach involves understanding the needs of users, the service firms collaborating with them, and recognizing the fact that users are innovators and, as such, services develop while in use. As well as presenting case studies, the book discusses theoretically what user-based innovation means in the context of services. Three main fields are analyzed: user-based innovation in knowledge-intensive business service, user-based innovation in public services, and models and methods for structuring user-based innovation. Incorporating both an academic and analytical approach, this insightful book will be a source of inspiration for researchers in innovation and services. Graduate and postgraduate students in business administration and innovation, as well as administrators in public administrations and executive managers in service firms will also find plenty of important information in this invaluable resource. Contributors: D. Chadee, L. Fuglsang, M. Hasu, A. Helkkula, P. Helminen, M. Holopainen, M. Holzweber, H. Kostama, L.L. Langergaard, M. Lehtonen, O. M???kel???, T. Mattelm???ki, J. Mattsson, H.W. Nicolajsen, R. Raman, E. Saari, A. Scupola, F. S???rensen, D. Sundbo, J. Sundbo, M. Toivonen, T. Tuominen, T. Turunen, K. Valminen
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Add this copy of User-based Innovation in Services to cart. $198.05, new condition, Sold by GreatBookPricesUK5 rated 5.0 out of 5 stars, ships from Castle Donington, DERBYSHIRE, UNITED KINGDOM, published 2011 by Edward Elgar Publishing Ltd.
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Add this copy of User-based Innovation in Services to cart. $198.05, like new condition, Sold by GreatBookPricesUK5 rated 5.0 out of 5 stars, ships from Castle Donington, DERBYSHIRE, UNITED KINGDOM, published 2011 by Edward Elgar Publishing Ltd.
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Add this copy of User-Based Innovation in Services to cart. $254.97, new condition, Sold by Kennys.ie rated 5.0 out of 5 stars, ships from Galway, IRELAND, published 2011 by Edward Elgar Publishing Ltd.
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Add this copy of User-Based Innovation in Services to cart. $127.28, new condition, Sold by Basi6 International rated 5.0 out of 5 stars, ships from Irving, TX, UNITED STATES, published 2011 by Edward Elgar Publishing Ltd.
Add this copy of User-Based Innovation in Services to cart. $128.28, new condition, Sold by Basi6 International rated 5.0 out of 5 stars, ships from Irving, TX, UNITED STATES, published 2011 by Edward Elgar Publishing Ltd.
Add this copy of User-Based Innovation in Services to cart. $134.48, new condition, Sold by Basi6 International rated 5.0 out of 5 stars, ships from Irving, TX, UNITED STATES, published 2011 by Edward Elgar Publishing Ltd.
Add this copy of User-Based Innovation in Services to cart. $135.48, new condition, Sold by Basi6 International rated 5.0 out of 5 stars, ships from Irving, TX, UNITED STATES, published 2011 by Edward Elgar Publishing Ltd.
Add this copy of User-Based Innovation in Services to cart. $138.23, new condition, Sold by discount_scientific_books rated 5.0 out of 5 stars, ships from Sterling Heights, MI, UNITED STATES, published 2011 by Edward Elgar Publishing Ltd.
