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Kimberly Watson-Hemphill,
Kristine Nissen Bradley
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Max M Houck
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The Economics of Benchmarking...
Thijs Ten Raa
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Best Practices in Planning...
David A J Axson,
The Hackett Group
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Benchmarking in the Public...
Patricia Keehley,
Neil Abercrombie, Rep.
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Benchmarking
Sylvia Codling
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Performance Management: A...
Asbj°rn Rolstad?s (Editor)
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Performance Acceleration...
H. James Harrington
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Maintenance Benchmarking and...
Ralph W Peters
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Detail Process Charting:...
Ben B Graham
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Metrics 2.0: Creating...
Ruth A Huwe
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Benchmarking for Best...
Christopher E Bogan,
Michael J English
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Benchmarking Management Guide
American Productivity and Quality Center,
Am Prod Quality Ctr
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Managing Performance:...
Geert Bouckaert,
John Halligan
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Benchmarking in Higher...
Jeffrey W Alstete
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Best Practices in Planning...
David A J Axson
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Benchmarking and Self...
Mitchell O Brien (Editor),
Rick Stapenhurst (Editor)
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Call Center Benchmarketing:...
Jon Anton,
David Gustin
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Modeling and Benchmarking...
Joseph L Walden
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8 Practices of Exceptional...
Dr. Jac Fitz-enz, Ph.D.
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Strategic Benchmarking...
Gregory H Watson
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Peer Benchmarking Groups: One...
Ron Sturgeon
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Do It Right the Second Time:...
Peter Merrill
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Blueprints for Continuous...
Richard M. Hodgetts
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