The Publishing and Review of...
Bill Katz (Editor),
Robin Kinder (Editor)
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Information brokers and...
Robin Kinder (Editor),
Bill Katz (Editor)
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International Aspects of...
Bill Katz (Editor),
Ruth A Fraley (Editor)
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Seeking Meaning: A Process...
Carol C Kuhlthau
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Conflicts in Reference...
Bill Katz (Editor),
Ruth A Fraley (Editor)
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Reference Services and...
Gordon Stevenson (Editor),
Sally Stevenson (Editor)
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A Library Worker's Guide to...
Christina Fuller-Gregory
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Reference Services Today:...
Linda S Katz
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Im and SMS Reference Services...
American Library Association
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Internet Reference Support...
Rita Pellen,
William Miller
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Last One Out Turn Off the...
Susan E Cleyle (Editor),
Louise M McGillis (Editor)
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Improving Internet Reference...
Rita Pellen,
William Miller
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Library Users and Reference...
Linda S Katz
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Evaluation of Reference...
Linda S Katz
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Rethinking Reference: The...
Elizabeth Thomsen
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Delivering Web Reference...
American Library Association
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New Technologies and...
Linda S Katz
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Referral Process in Libraries...
George S Hawley
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Introduction to reference...
Bill Katz
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Case Studies in Reference...
Denis Grogan
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Practical Current Awareness...
T Whitehall
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Online Reference and...
Roger C Palmer, P.
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Reference and Information...
Bill Katz
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Introduction to Public...
Marty Bloomberg
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