Training Paraprofessionals...
Judith K Ohles,
Julie McDaniel
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Assessing Information Needs...
David Nicholas,
Eti Herman
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New Directions in Reference
Bryon D Anderson
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Database-Driven Web Sites
Kristin Antelman
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Reference Interviews,...
Thomas P Slavens
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Access Services:: The...
Gillian M McCombs
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Virtual Reference on a Budget...
Michael Pullin (Editor),
Teresa R Dalston (Editor)
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An Introduction to Reference...
Elizabeth Connor, MLS (Editor)
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Reference Services and...
Gordon Stevenson (Editor),
Sally Stevenson (Editor)
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Expert Systems in Reference...
Christine Roysdon (Editor),
Howard D. White (Editor)
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The Publishing and Review of...
Bill Katz (Editor),
Robin Kinder (Editor)
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International Aspects of...
Bill Katz (Editor),
Ruth A Fraley (Editor)
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Assessment and Accountability...
Susan Griswold Blandy (Editor),
Lynne M Martin (Editor)
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Library Services for Career...
Byron Anderson (Editor)
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Personnel Issues in Reference...
Bill Katz (Editor),
Ruth A Fraley (Editor)
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Changing Face of Reference
Lynne M Stuart (Editor),
Dena Hutto (Editor)
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Conducting the Ref Interview,...
Catherine Sheldrick Ross,
Lorsto Nilsen
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Opportunities for Reference...
Bill Katz (Editor)
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Reference Services and Public...
Richard D. Irving (Editor),
Bill Katz (Editor)
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Seeking Meaning: A Process...
Carol C Kuhlthau
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Finance, Budget, and...
Ruth A Fraley (Editor),
Bill Katz (Editor)
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Recommended Reference Books...
Bohdan S Wynar (Editor)
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Reference and Information...
William A Katz
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Problems in Reference Service...
Thomas J Galvin
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