Introduction to Reference...
Bill Katz
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Conducting the Ref Interview,...
Catherine Sheldrick Ross,
Lorsto Nilsen
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Reference Services and Public...
Richard D. Irving (Editor),
Bill Katz (Editor)
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Library Services for Career...
Byron Anderson (Editor)
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Assessment and Accountability...
Susan Griswold Blandy (Editor),
Lynne M Martin (Editor)
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Changing Face of Reference
Lynne M Stuart (Editor),
Dena Hutto (Editor)
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Personnel Issues in Reference...
Bill Katz (Editor),
Ruth A Fraley (Editor)
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Virtual Reference on a Budget...
Teresa R Dalston (Editor),
Michael Pullin (Editor)
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Questions and Answers:...
Linda C Smith
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Attracting, Educating and...
Donnelyn Curtis (Editor)
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Opportunities for Reference...
Bill Katz (Editor)
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Evaluation of Public Services...
University of Illinois at Urbana-Champaign
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Information brokers and...
Robin Kinder (Editor),
Bill Katz (Editor)
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Conflicts in Reference...
Bill Katz (Editor),
Ruth A Fraley (Editor)
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Case Studies in Reference...
Denis Grogan
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Library Problems in the...
Thomas P. Slavens
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Introduction to bibliography...
Bohdan S. Wynar
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Printed reference material
Gavin Higgens
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Basic reference books; an...
Louis Shores
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Problems in Reference Service...
Thomas J Galvin
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Reference and Information...
William A Katz
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The use of computers in...
F. Wilfrid Lancaster
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Basic reference sources.
Louis Shores
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Case Studies in Reference...
Denis Grogan
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