This book provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, this titles emphasizes problem-solving and communication skills in addition to technical coverage. Using creative Hands-On exercises and Case Projects, users apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for today's team-oriented work environment.
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This book provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, this titles emphasizes problem-solving and communication skills in addition to technical coverage. Using creative Hands-On exercises and Case Projects, users apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for today's team-oriented work environment.
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Add this copy of A Guide to Computer User Support for Help Desk & to cart. $13.00, good condition, Sold by ThriftBooks-Reno rated 4.0 out of 5 stars, ships from Reno, NV, UNITED STATES, published 2001 by Course Technology.
Add this copy of A Guide to Computer User Support for Help Desk & to cart. $13.00, good condition, Sold by ThriftBooks-Dallas rated 4.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2001 by Course Technology.
Add this copy of A Guide to Computer User Support for Help Desk & to cart. $13.64, fair condition, Sold by BooksRun rated 4.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2001 by Course Technology.
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Seller's Description:
Fair. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.
Add this copy of A Guide to Computer User Support for Help Desk & to cart. $15.49, good condition, Sold by St. Vinnie's Books rated 5.0 out of 5 stars, ships from Eugene, OR, UNITED STATES, published 2001 by Course Technology.
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Good. COVER SHOWS SOME GENERAL WEAR, SUCH AS SCRATCHES, RUBBING, DINGED CORNERS AND CREASES. paperback 100% of proceeds go to charity! Good condition with all pages in tact. Item shows signs of use and may have cosmetic defects.
Add this copy of A Guide to Computer User Support for Help Desk and to cart. $46.95, new condition, Sold by A2ZBooks rated 4.0 out of 5 stars, ships from Burgin, KY, UNITED STATES, published 2001 by Course Technology.
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New. All pages clean. Book is new. minimal wear from storage. Looks great. Multiple copies available this title. Quantity Available: 2. ISBN: 0619033630. ISBN/EAN: 9780619033637. Pictures of this item not already displayed here available upon request. Inventory No: 1560724369.
Add this copy of A Guide to Computer User Support for Help Desk & to cart. $47.11, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2001 by Course Technology.
Add this copy of A Guide to Computer User Support for Help Desk & to cart. $78.25, new condition, Sold by Just one more Chapter rated 4.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 2001 by Course Technology.
