This resource clearly today's defines library customers, explains how to determine what they want, and outlines what it takes to make your library truly customer-friendly. Read More
This resource clearly today's defines library customers, explains how to determine what they want, and outlines what it takes to make your library truly customer-friendly. Read Less
Add this copy of Customer Service Excellence: a Concise Guide for to cart. $103.20, very good condition, Sold by Bound Matter rated 5.0 out of 5 stars, ships from Aurora, IL, UNITED STATES, published 1996 by Amer Library Assn.
Add this copy of Customer Service Excellence: a Concise Guide for to cart. $116.21, new condition, Sold by GridFreed rated 5.0 out of 5 stars, ships from San Diego, CA, UNITED STATES, published 1997 by Amer Library Assn.
Add this copy of Customer Service Excellence: a Concise Guide for to cart. $82.89, new condition, Sold by Just one more Chapter rated 4.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 1996 by Amer Library Assn.
