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Dan Sachs,
Janet Scott
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The Cult of the Customer:...
Shep Hyken
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The Hook: How to Share Your...
Prof. Richard Krevolin,
Harry Beckwith (Foreword by)
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John Dijulius
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Loyalty Based Selling
Tim Smith
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Exceptional Service,...
Leonardo Inghilleri,
Micah Solomon
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Matthew Dixon,
Nicholas Toman
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The Customer of the Future:...
Blake Morgan
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151 Quick Ideas to Get New...
Jerry R Wilson
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Customer Culture: How Fedex...
Michael Basch
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Build Your Community: Turn...
Richard Millington
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Gregg Lederman
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The Compass and the Nail
Craig Wilson
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Advanced Customer Analytics:...
Mike Grigsby
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The Experience-Centric...
Simon David Clatworthy
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Ken Russell,
Eric Barends
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Think Like Your Customer: A...
Bill Stinnett
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Customer Loyalty: How to Earn...
Jill Griffin,
Robert T Herres (Foreword by)
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"I Love You More Than My Dog"...
Jeanne Bliss
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Do You Want to Keep Your...
Joseph B Pine,
Don Peppers
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The Customer Loyalty Solution
Arthur Middleton Hughes
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The Customer Loyalty Loop:...
Noah Fleming
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