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Market-Driven Health Care:...
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A Physician Guidebook to the...
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Through the Patient's Eyes:...
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Patient-Centered Medicine:...
Professor Moira Stewart,
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Our Present Complaint:...
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Leadership for Great Customer...
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The Best Patient Experience:...
Robert Snyder
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Person-Centered Health Care...
Dak Kopec
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Patient-Centered Medicine:...
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Rebuilding Trust in Healthcare
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Next in Line: Lowered Care...
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Patient Satisfaction and the...
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How to Improve Doctor-Patient...
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Value Management in...
Nathan William Tierney
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Achieving Service Excellence:...
Myron D Fottler, Ph.D.
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Service Quality Improvement:...
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Person-Centred Nursing:...
Brendan McCormack,
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Finding Your Voice with...
Ginny Stacey,
Sally Fowler
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Person-Focused Health Care...
Donald Zimmerman, PhD (Editor),
Denise G Osborn-Harrison (Editor)
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The Field Guide to Rapid...
Cameron Stark,
Gavin Hookway
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Medical Mishaps
Marilynn Rosenthal (Editor),
Linda Mulcahy (Editor)
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If Disney Ran Your Hospital:...
Fred Lee
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Increasing Patient...
Roberta L Messner,
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