Assembling the Pieces of a...
Margaret J Foster (Editor),
Sarah T Jewell (Editor)
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Robert D Stueart,
Barbara B Moran
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Helping the Difficult Library...
Linda S Katz
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E-Reference Context and...
Sue Polanka (Editor)
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Managing Reference Today: New...
Kay Ann Cassell
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Technical Services in the...
Samantha Schmehl Hines (Editor)
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Searching the Grey Literature...
Sarah Bonato
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Repositioning Reference: New...
Laura Saunders,
Lillian Rozaklis
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Library Reference Services...
Rosanne M Cordell
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Gillian M McCombs
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Library Outreach,...
Wendy Arent,
Pixey Anne Mosley
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Total Quality Management in...
Guy St Clair
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Aslib Directory of...
Europa Publications (Editor)
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Cases on Research Support...
Viviana Fernández-Marcial (Editor),
Llarina González-Solar (Editor)
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ASLIB Directory of...
Europa Publications (Editor)
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Personnel Issues in Reference...
Bill Katz (Editor),
Ruth A. Fraley (Editor)
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Conflicts in Reference...
Bill Katz (Editor),
Ruth A. Fraley (Editor)
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Effective Financial Planning...
Duncan McKay
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Finance, Budget, and...
Ruth A. Fraley (Editor),
Bill Katz (Editor)
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Establishing an Information...
Karen Kreizman
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Leadership in the Library and...
Mark Winston
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Content and Workflow...
Holly Yu (Editor)
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Total Quality Management in...
Guy St Clair
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The Information Broker's...
Alfred Glossbrenner,
Sue Rugge
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