Provides an introduction to service operations on the market. This book is designed to develop students' skills in both strategic and operational issues pertaining to services. It also offers information on Six-Sigma and RFID, as well as developments in other industry topics.
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Provides an introduction to service operations on the market. This book is designed to develop students' skills in both strategic and operational issues pertaining to services. It also offers information on Six-Sigma and RFID, as well as developments in other industry topics.
Read Less
Add this copy of Service Management: Operations, Strategy, Information to cart. $21.11, good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2007 by McGraw-Hill/Irwin.
Add this copy of Service Management: Operations, Strategy, Information to cart. $21.12, fair condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2007 by McGraw-Hill/Irwin.
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Add this copy of Service Management: Operations, Strategy, Information to cart. $21.69, good condition, Sold by BooksRun rated 4.0 out of 5 stars, ships from Philadelphia, PA, UNITED STATES, published 2007 by McGraw-Hill/Irwin.
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Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Add this copy of Service Management: Operations, Strategy, Information to cart. $55.16, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 2007 by McGraw-Hill/Irwin.
Add this copy of Service Management: Operations, Strategy, Information to cart. $88.07, new condition, Sold by Just one more Chapter rated 4.0 out of 5 stars, ships from Miramar, FL, UNITED STATES, published 2007 by McGraw-Hill/Irwin.