Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.
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Designed for courses in service management, service operations management, or operations management. This book looks at services and the economy, the service concept and competitive strategy, and managing service operations.
Read Less
Add this copy of Service Management to cart. $10.93, very good condition, Sold by ThriftBooks-Baltimore rated 4.0 out of 5 stars, ships from Halethorpe, MD, UNITED STATES, published 2005 by McGraw-Hill/Irwin.
Add this copy of Service Management (Irwin/McGraw-Hill Series in to cart. $12.00, good condition, Sold by HPB-Red rated 5.0 out of 5 stars, ships from Dallas, TX, UNITED STATES, published 2005 by McGraw-Hill/Irwin.
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Seller's Description:
Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority!
Add this copy of Service Management: Operations, Strategy, and to cart. $56.00, like new condition, Sold by Peak Books rated 5.0 out of 5 stars, ships from Holly Springs, NC, UNITED STATES, published 2004 by Irwin/McGraw-Hill.
Add this copy of Service Management: Operations, Strategy, and to cart. $16.49, good condition, Sold by FirstClassBooks rated 4.0 out of 5 stars, ships from Little Rock, AR, UNITED STATES, published 1998 by McGraw-Hill Companies.
Add this copy of Service Management: Operations, Strategy, and to cart. $45.54, good condition, Sold by Bonita rated 4.0 out of 5 stars, ships from Santa Clarita, CA, UNITED STATES, published 1997 by Mcgraw-Hill College.
Add this copy of Service Management: Operations, Strategy, and to cart. $69.77, very good condition, Sold by Greenworld Books rated 4.0 out of 5 stars, ships from Arlington, TX, UNITED STATES, published 1997 by Mcgraw-Hill College.
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Seller's Description:
Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid nice copy to enjoy.
